Front Office Ambassador

4 days ago


Parramatta Park, Queensland, Australia Accor Full time
Front Office All Rounder Role

Greetings from our Novotel Sydney Parramatta team

We're searching for a charismatic and proficient Front Office All Rounder to become an integral part of our bustling hotel environment. As a key player in our operations, you will be responsible for:
  • Greeting guests warmly and ensuring a seamless check-in experience
  • Efficiently managing guest requests and making their stay unforgettable
  • Maintaining a high level of guest satisfaction through exceptional communication and problem-solving skills
  • Collaborating with other departments to deliver top-notch service and exceeding guest expectations
  • Ensuring the security and well-being of our guests, as well as their belongings

Requirements

To succeed in this dynamic role, you will possess: A natural flair for customer service and a genuine passion for delivering memorable experiencesStrong communication and interpersonal skills, with a professional phone demeanorExcellent time management and organizational abilitiesA flexible approach to working varying shifts, including weekends and public holidaysA valid driver's license, with Opera PMS or RMS PMS experience a plus
Accor Culture

At Accor, we prioritize creating an inclusive and supportive environment where our team members feel valued and empowered. We offer:
  • A fun, diverse, and inclusive culture that encourages authenticity and growth
  • Career progression opportunities that cater to your aspirations
  • Comprehensive benefits and discounts on hospitality services
  • A supportive team that fosters development and advancement


As a successful candidate, you will be equipped with the necessary skills and expertise to excel in this role. If you're passionate about delivering exceptional service and contributing to our team's success, we look forward to welcoming you aboard

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