Senior Community Care Leader
6 days ago
Our organisation provides quality, contemporary care and support for people of all backgrounds, at multiple locations.
Our dedicated workforce makes a difference to the lives of many people every day. They bring our vision to life - helping those we serve to pursue the lives they hope for, and enabling the communities we are part of to thrive.
As a member of our team, you will enjoy a great work-life balance, flexible arrangements and ongoing opportunities for professional development and career progression.
Located in Caboolture, our facility requires a strategic and dedicated Service Manager to lead this team.
About the Role
Our Service Manager is responsible for ensuring our facility provides leadership to an innovative and thriving community, where best practice, person-centred care, community connection and vibrancy thrive.
This role will enhance lifestyle choices and support a performance culture that further enhances the well-being of residents, meets community expectations and all regulatory requirements including quality accreditation.
In addition to this, you will:
- Model Christian values, supporting spirituality with an understanding of the Lutheran Ethos.
- Work collaboratively to promote a high-performance culture focused on delivery, high quality and appropriate care which meets compliance and regulatory standards.
- Ensure clinical, aged care standards and operational risks are being met and managed, including reporting requirements.
- Lead heads of department across the home in a collaborative fashion.
- Maximise engagement and joy for all residents through creative programs.
- Maintain a respectful and innovative workforce culture.
- Have a solution focus to strive to maximise independence and opportunity for residents.
- Develop and monitor processes for evaluating and reviewing services, and a continuous improvement culture is encouraged and maintained.
- Oversee financial aspects of the service, including resourcing and allocation and suitable person-centred rostering.
- Recruit, staff and manage competency standards.
- Manage day-to-day operations, budgets, reporting, resident exits, health/safety and lifestyle activities.
- Collaborate with the sales team to achieve occupancy and growth targets.
- Network with local community services and providers.
- Develop and maintain links with the community and industry.
This role requires strong relationships with the community and other stakeholders, and the ability to maintain long-term financial viability.
About You
To be successful in this role, you will have significant experience within the aged care industry, managing clinical and care staff. You will have a commitment to philosophy of person-centred care and have contemporary business and people leadership experience.
You will also require;
- Tertiary qualifications and AHPRA registration in Nursing.
- Experience managing a diverse workforce and leading a team.
- An open, consultative style and sensitivity to complex organisational dynamics.
- Experience managing through effective change management.
- A current Queensland driver's license.
- Able to maintain an NDIS Workers Screening Clearance.
What We Can Offer You
A professional work environment in an organisation that genuinely values dedication, care, innovation and performance.
You will receive;
- Learning and development opportunities.
- Access to salary packaging.
- Good work-life balance.
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances.
- Membership to our dedicated Employee Assistance Program.
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