Customer Experience Ambassador

4 days ago


Toowoomba, Queensland, Australia beBeeAmbassadorship Full time $55,000 - $70,000
Role Overview

We are seeking a dedicated and hands-on customer experience ambassador to join our team.

This is a permanent, part-time role working 4 days (32 hours) per week, Tuesday to Friday 8:30am to 5:00pm.

Main Responsibilities:
  • Manage the appointment schedule for audiologists, including setting and rescheduling appointments for clients
  • Greet clients at the clinic and update client records
  • Assist with client and doctor enquiries
  • Answer clinic phone calls and emails
  • Provide basic troubleshooting and servicing for hearing devices
  • Accurate billing of appointments
  • General office duties
Key Requirements:
  • A passion for delivering an exceptional customer experience
  • Excellent verbal and written communication skills and lots of patience
  • Demonstrated experience working within a team environment
  • Demonstrated judgement and administrative skills
  • Excellent computer skills
  • A warm, collaborative attitude
  • Excellent problem solving skills
  • Willingness to travel to cover sick leave and annual leave
Why Work with Us?
  • Competitive remuneration package
  • Salary packaging options
  • Paid parental leave
  • Paid birthday Leave
  • Employee discounts on products
  • Ongoing training and support
  • Access to employee benefits
  • A values-driven culture
  • Dynamic and supportive team
  • Meaningful work

If you feel this opportunity suits you, we would love to hear from you



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