Customer Service Representative

4 weeks ago


Warwick Farm, New South Wales, Australia James Frizelle`s Automotive Group Full time
Service Receptionist Role at James Frizelle`s Automotive Group

We are seeking a highly motivated and organized Service Receptionist to join our team at James Frizelle`s Automotive Group. As a key member of our service department, you will be responsible for providing exceptional customer service and administrative support.

Key Responsibilities:

Answering and directing incoming calls with a professional and friendly demeanor
Greeting guests and directing them to the appropriate area
Assisting potential clients with enquiries and providing information about our services
Booking vehicles for service and recalls in ERA and Excel
Performing general administrative support duties

Requirements:

Proven reception experience in a corporate environment
Exceptional communication skills
Proficiency in Microsoft Office (Word and Excel)
Ability to work under pressure and multitask

What We Offer:

Employee Assistance Program (EAP)
Training Pathway and Growth opportunities provided
Supportive environment with ongoing feedback and guidance
Discounted Bupa Private Health Insurance
Exclusive discounts with our Samsung Partnership Program
Discounted Gym memberships

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