Elevate Your Watch Experience as a Freelance Brand Evaluator

1 week ago


Perth, Western Australia CXG Full time

Are you passionate about Watches and customer service? Do you have a keen eye for detail and enjoy interacting with people?

We are looking for freelance brand evaluators to join our team at CXG, a global customer experience agency servicing premium and luxury brands. Our mission is to help brands reach profitable growth by turning transactional moments into relationships and emotional experiences.

As a freelancer with us, you'll have the opportunity to work on exciting projects, utilizing your skills and expertise to assess customer experiences and provide valuable feedback. You'll be part of a network of 170+ customer experience experts across 70 countries, working together to develop programs that support a strong experience and business culture.

About the role:

  • Evaluate customer experiences in the Watch industry
  • Provide honest and unbiased feedback through online surveys
  • Work on project-based assignments with flexible schedules
  • Enjoy interesting projects, competitive rewards, and a chance to enhance businesses across various industries

Requirements:

  • Good understanding of the Watch industry
  • Passionate about Watches and improving customer service and retail environments
  • Has a keen eye for discreetly observing and noting various aspects of the shopping experience
  • Ability to provide unbiased, honest feedback without personal biases
  • You will need to be based in Perth, Australia

Benefits:

  • This is a freelance, project-based position
  • Flexible working hours
  • Competitive hourly rate: $25-$35 AUD per hour (dependent on experience)
  • One-time bonus for completing the first mission


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