Family Service Coordinator

1 week ago


Chatswood, Australia Invocare Full time

About the Role

As an Arranger Conductor with Invocare, you will play a vital role in supporting families during a difficult time in their lives.

Key Responsibilities:

  • Plan and coordinate all aspects of the funeral service for families, providing them with various options to honour their loved ones.
  • Work closely with families from initial contact to guide them through the process, responding to their requests with service options and solutions.
  • Implement the funeral plan on the day, directing the team and providing support and guidance for the family.

About You:

  • You possess a strong customer service ethos and pride yourself on service delivery, problem-solving, and customer satisfaction.
  • You have a professional attitude with an empathetic and compassionate approach towards people.
  • You are comfortable working with grieving families and the deceased.
  • You have excellent communication and high attention to detail.
  • You possess a full, unrestricted driver's license.

What We Offer:

  • Reward and recognition programs.
  • Tailored induction and training programs.
  • Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client family experience.
  • Networking opportunities across the business and with peers.
  • Birthday and paid parental leave.
  • Free access to the Employee Assist Program.
  • Annual family day social events.

How to Apply:

InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.

To learn more about careers at one of the InvoCare brands, please visit our careers page: https://www.invocare.com.au/careers/

At InvoCare, we are committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures, and are open to discussing flexibility.



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