Parts Inventory Specialist

1 week ago


Australia beBeeSpareParts Full time $60,000 - $65,000

Job Opportunity

We are seeking a skilled professional to fill the role of Service Coordinator/Spare Parts Interpreter.

About the Role

This position involves providing exceptional customer service, resolving issues over the phone, and maintaining accurate records. You will be working closely with sales staff, technicians, and suppliers to ensure seamless operations.

Key Responsibilities:

  • Assist customers, sales staff, workshop/technicians with spare parts determination.
  • Maintain and organize spare parts inventory.
  • Liaise with local and overseas suppliers to ensure timely delivery.
  • Respond to web sales enquiries for parts, service & warranty.
  • Process incoming parts and conduct warehouse stock audits.
  • Maintain sales & work orders.
  • Able to work under pressure and adhere to deadlines.
  • Diagnose customer issues over the phone.
  • Consult with Service Manager regarding service jobs.
  • Arrange onsite jobs for technicians.

Requirements:

  • Previous experience in parts interpretation.
  • Strong knowledge of equipment used in metal working & wood working industry.
  • Excellent communication and interpersonal skills combined with strong attention to detail.
  • Computer literacy and ability to learn new systems.
  • Ability to work in a team environment and multitask in a fast-paced setting.
  • Mechanical aptitude and organisational skills.

Our Client Overview

The company provides engineering, automotive, woodworking, and workshop equipment supporting Australian and New Zealand markets for over 90 years.



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