Experienced Customer Service Representative
3 days ago
We're seeking an experienced and passionate customer service professional to join our dynamic team.
About the Role- Provide exceptional customer service by managing inquiries, requests, and quotes in a timely manner
- Handle phone services and maintain accurate order records
- Utilize systems to manage parts and inventory efficiently
- Address customer escalations and meet performance targets
Our comprehensive training program and opportunities for continuous improvement will support your growth as a dedicated customer service professional.
About You- Passionate about delivering excellent customer service
- Proven experience in customer-facing roles
- A self-starter with a proactive mindset
- Reliable, punctual, and confident communicator
- Paid Flexible Day: A paid day for you to use as you wish
- Paid Parental Leave: Support for new parents
- Training: Ongoing support and resources provided
- Business Perks: Exclusive discounts
- Team Events: Regular team catch-ups and annual awards
- Wellbeing: Confidential Employee Assistance Program (EAP)
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