Customer Service Representative

5 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $70,000

Customer Service Representative

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At a leading organisation, we are seeking an experienced and skilled Customer Service Representative to join our team.

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The key responsibilities of the role include:

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  • Providing exceptional customer service and support via various communication channels.">
  • Handling customer inquiries and complaints in a professional and timely manner.">
  • Generating basic customer quotes and developing solutions to meet their needs.">
  • Maintaining accurate records and data entry for customer interactions.">
  • Liaising with different stakeholders within the business to ensure seamless customer experience.">
  • Maintaining high levels of initiative and proactively resolving customer issues.">
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To be successful in this role, you will need:

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  • Good written and verbal communication skills.">
  • Able to multi-task and work efficiently in a fast-paced environment.">
  • High levels of initiative and ability to work autonomously and in a team.">
  • Good attention to detail and ability to maintain accurate records.">
  • Intermediate user knowledge of Microsoft Excel, Word, and Outlook.">
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You will also need to possess excellent problem-solving skills and be able to think critically to resolve complex customer issues.

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If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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Benefits:

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  • Opportunity to work in a dynamic and growing organisation.">
  • Chance to develop your skills and advance your career.">
  • Competitive remuneration package.">

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