Customer Service Representative

3 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $50,000 - $70,000

About the Role

  • Seeking experienced and skilled Customer Service Representative to deliver exceptional customer service.
  • Flexible work environment and collaborative team atmosphere.
  • Full-time opportunity with a competitive package.

As a Customer Service Representative, you will be the primary point of contact for customers, providing expert advice and information on banking products and services.

Key Responsibilities:

  • Transaction processing including general inquiries, account opening/closing, deposits, withdrawals.
  • Initiating quality conversations with customers through proactive engagement.
  • Maintaining and building strong relationships through inbound and outbound communication.
  • Daily maintenance of ATMs and cash management systems.
  • Cash handling and stationery ordering.

About You

  • Previous customer service experience preferably in the banking sector.
  • Contribution to a positive and collaborative team culture.
  • Commitment to exceeding customer expectations and colleague support.
  • Personalized approach to every customer interaction.
  • Providing world-class customer service is key to our success.

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