Support Specialist

2 weeks ago


Taree, Australia New Horizons Enterprises Limited Full time

Support Specialist Role

As a registered NDIS provider, New Horizons Enterprises Limited specialises in supporting people with disability, mental health concerns, those who are aged, people at risk of homelessness, humanitarian entrants, youth, and Indigenous Australians.

You will be the first point of contact for NDIS participants, families and Support Coordinators who are seeking information about New Horizons or who have chosen us to provide services for them under an NDIS plan.

Based in Taree, this casual Support Specialist role works Monday to Sunday, providing high-quality support services to the community.

The Day-to-Day:

  • Meet the daily care needs of residents within the community
  • Provide support to residents presenting with complex care needs
  • Tasks may include but are not limited to:
  • Accompanying to appointments, social & recreational activities, adhering to specialist plans and medication administration, personal care, manual handling, meal preparation as per NDIS plan goals

You are:

  • Invested in providing the highest quality of Person-Centred support services to the community.
  • Competent in working with people with a disability and/or Mental Health diagnosis

What you need to have:

  • Use of own vehicle
  • Appropriate certificate level qualification in Community Services, Mental Health or Disability, or equivalent relevant experience in the human services industry
  • Valid NSW Drivers C class licence, with ability to drive vehicles in licence class, including large cars and vans.
  • Must be fit to undertake the physical requirements of customer support, including the capacity to lift 10 kilograms unassisted
  • Intermediate skills in Microsoft Office, other common systems

Ideally you will also have:

  • Advanced solid knowledge of services and programs under NDIS
  • Understanding of Person-Centred Practices

New Horizons offers many salary and non-salary benefits, of which you could:

  • Utilise our Employee Assistance Program providing counselling services
  • Develop through Internal and external learning and workplace mentoring
  • Grow through Professional development opportunities and secondments
  • Take Long Service and/or Parental leave
  • Work in a supportive culture and working environment


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