Lead High-Performance Teams

2 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $120,000 - $130,000
Service Delivery Manager

We are seeking a Service Delivery Manager to lead our team of Engineers across Victoria, South Australia, and Tasmania. As the right candidate, you will directly impact patient outcomes and hospital performance through exceptional service and strong relationships.

About ProCare at Stryker

Our dedicated service and support division is focused on keeping life-saving medical technology running at its best. Our Field Service Engineering team plays a critical role in servicing, repairing, and maintaining equipment nationwide.

Main Responsibilities

  • Cultivate a high-trust culture by coaching, supporting, and inspiring your team to deliver standout service and teamwork.

  • Develop talent by having meaningful conversations with your team that focus on growth, motivation, and performance.

  • Regularly travel to connect with your team and customers in person, ensuring they feel seen, heard, and supported.

  • Partner cross-functionally with sales, operations, and customer teams to ensure seamless service delivery.

Requirements

Essential:

  • A minimum of three years of people management experience and a passion for leading high-performing teams.

  • A natural drive for high performance – you know how to keep a team aligned using data and feedback to lift performance in a motivating way.

  • A natural talent for building relationships – whether it’s your team, customers or stakeholders, you connect, care and deliver.

Bonus:

  • Experience in either the Med Tech industry or a field service leadership role would be advantageous.

Why Join Us?

  • Be part of a team that supports life-changing medical technologies behind the scenes.

  • Join a people-first culture – fun, supportive, and united by our shared purpose.

  • Access ongoing development, meaningful stretch opportunities, and leadership support.

  • No two days are the same, and travel gives you a front-row seat to your team’s impact.

At Stryker, leadership is more than a title – it’s how you show up.

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