Presentation Improvement Specialist

7 days ago

Melbourne, Victoria, Australia beBeePresentation Full time $85,000 - $125,000

Our organisation is looking for a Presentation Coordinator to join our Engineering and Asset Management team.

This newly created position will be part of a larger Engineering and Asset Management team and will interface with Aviation, the Design Architect and Safety on presentation improvement initiatives.

Melbourne Airport is at the forefront of expansion, poised to support the city's growth. As we embark on ambitious projects, including the development of a third runway and state-of-the-art terminals, unparalleled opportunities for innovation arise.

Key Responsibilities:

- Conduct audits within Terminals and landside to identify improvements for passenger experience (and NPS) as it relates to asset presentation,
- Support the Asset Managers in completing audits for the quality of scope delivery and in delivery of estate management.
- Collaborate with the Melbourne Airport Facilities Manager on presentation items identified in the Business Park.
- Identify safety hazards and report them.
- Provide support to the Asset Managers in managing Cleaning and Estate Management.
- Review service delivery requirements and complete audits based on completion of scope to standards.
- Identify contractual non-conformances to the Asset Managers for review.
- Understanding of fixture and fitting materials and associated lifecycle preferred.
- Ability to generate reports on audit findings, present improvement recommendations, and track corrective actions.
- Experience in services delivery in a presentation-related capacity.
- Background in conducting audits for quality control, contract compliance, or service delivery in a facilities management context.
- Experience identifying and closing out safety hazards through audits or inspections.
- Background in working within environments with a strong focus on customer or passenger experience.

About Our Organisation:

We are one of Australia's premier transport hubs and Victoria's gateway to the world. We create connections that matter and enhance the traveller experience across every aspect of our organisation.

We are committed to creating rewarding career opportunities, making us a dynamic and fast-paced place to work.

Culture and Values:

We operate in a friendly, high-performance culture with a focus on employee development. Our vision is to become Australia's favourite Airport destination, and our people are key to achieving this success. We provide a supportive environment with values that encourage all employees to Be You, Think Big, Own it and Work Together.

Benefits include:

  • Free access to Higher State Fitness Club & Wellness Hub
  • Airport car parking 24/7
  • Flexible working arrangements
  • Airport Holiday
  • Wellness Day
  • Discounted childcare at Creative Garden Early Learning
  • Mental health and well-being initiatives
  • Long-term career and professional development opportunities
  • Active social culture and participation in social impact days
  • Access to corporate rates and airport retailer discounts

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