Service Advisor

3 weeks ago

South Brisbane, Australia James Frizelle`s Automotive Group Full time
Service Advisor Opportunity

We are seeking a skilled Service Advisor to join our team at Frizelle Sunshine Automotive. As a Service Advisor, you will be responsible for providing exceptional customer service, building strong relationships with clients, and ensuring seamless vehicle maintenance and repair processes.

Key Responsibilities:
  • Deliver outstanding customer service, addressing customer concerns and resolving issues promptly
  • Collaborate with internal teams to ensure timely completion of vehicle services and repairs
  • Communicate effectively with customers, providing updates and ensuring satisfaction
  • Develop and maintain positive relationships with customers, fostering loyalty and retention
  • Stay up-to-date with industry knowledge, best practices, and company policies
Requirements:
  • Proven experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction
  • Ability to work autonomously and as part of a team, with a strong focus on collaboration
  • Basic computer skills and familiarity with automotive software systems
  • Availability to work flexible hours, including weekends and public holidays
What We Offer:
  • A competitive salary, with opportunities for bonuses and commissions
  • A comprehensive training program, with ongoing development and growth opportunities
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • A range of employee benefits, including free Titans tickets and exclusive discounts

At Frizelle Sunshine Automotive, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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