Service Advisor

2 weeks ago

South Brisbane, Australia James Frizelle`s Automotive Group Full time
Service Advisor Opportunity

We are seeking a skilled Service Advisor to join our team at Frizelle Sunshine Automotive in South Brisbane QLD. As a Service Advisor, you will be responsible for providing exceptional customer service, building strong relationships with clients, and ensuring seamless vehicle maintenance and repair processes.

Key Responsibilities:
  • Deliver outstanding customer service, addressing customer concerns and complaints in a prompt and professional manner.
  • Collaborate with internal teams to ensure timely completion of vehicle repairs and maintenance.
  • Communicate effectively with customers, providing updates and estimates for additional work or repairs.
  • Develop and maintain positive relationships with customers, employees, and internal stakeholders.
  • Stay up-to-date with industry developments, best practices, and company policies to provide expert advice and guidance.
Requirements:
  • Proven experience in a customer-facing role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work autonomously, with a strong focus on customer satisfaction and service excellence.
  • Knowledge of vehicle maintenance and repair processes, with a willingness to learn and grow.
  • Ability to work in a fast-paced environment, with a strong focus on meeting deadlines and delivering results.
What We Offer:
  • A competitive salary, with opportunities for commissions and bonuses.
  • A comprehensive training program, with ongoing development and growth opportunities.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • A range of employee benefits, including free Titans tickets, employee assistance program, and quarterly awards and recognition.

Frizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We are committed to providing exceptional customer service, with a focus on building strong relationships and delivering outstanding results. If you are a motivated and customer-focused individual, with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.

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