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Parts Advisor

2 months ago

Sydney, New South Wales, Australia Penske Full time
About the Role

We are seeking a highly skilled and motivated Parts Advisor to join our team at Penske Australia. As a key member of our team, you will be responsible for providing exceptional sales and support services to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Parts Interpretation and Sales: Provide expert interpretation and sales support to our customers, ensuring they receive the right parts and solutions for their needs.
  • Customer Service: Deliver outstanding customer service, building strong relationships with our customers and ensuring their satisfaction.
  • Inventory Management: Assist in managing our inventory, ensuring we have the right parts and supplies to meet customer demand.
  • Communication and Collaboration: Communicate effectively with our customers, colleagues, and suppliers to ensure seamless service delivery.
  • Product Knowledge: Stay up-to-date with the latest product developments and updates, using this knowledge to provide expert advice and solutions to our customers.
About You

We are looking for a candidate with:

  • Excellent Communication Skills: Strong written and verbal communication skills, with the ability to build rapport with customers and colleagues.
  • Parts Interpretation Knowledge: A strong understanding of parts interpretation and sales principles, with a minimum of 2 years' experience in a related role.
  • Customer Service Focus: A passion for delivering exceptional customer service, with a focus on building strong relationships and exceeding customer expectations.
  • Technical Knowledge: Basic knowledge of internal combustion engines and automatic transmissions, with a willingness to learn and develop technical skills.
About Us

Penske Australia is a leading provider of diesel and gas engines, power systems, and heavy vehicles. We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is committed to delivering exceptional service and support to our customers, and we are seeking a like-minded individual to join our team.