Network Services Delivery Specialist
6 days ago
You will play a crucial part in ensuring network data suppliers deliver cost-efficient and reliable IT services that meet the needs and expectations of Transport. This role involves providing oversight and operational governance of network service suppliers to guarantee compliance with operational service delivery commitments.
Key Responsibilities- Monitor and govern services delivered by third-party suppliers, serving as a key escalation point in key service management processes, including assisting the resolution of escalated technical issues and communicating service delivery issues that require senior management action.
- Review service delivery-related reports provided by suppliers, provide operational updates on supplier performance, reports, and metrics to internal stakeholders, and escalate material performance breaches.
- Review supplier compliance with contracted obligations, including technical services delivered, cross-functional processes, and service levels.
- A strong customer service focus and the ability to partner and problem-solve in an environment that values quality, integrity, and reliability of service provision.
- Experience governing the operational delivery of managed IT services, including a working understanding of managed services and outsourcing in large, complex organisations.
- Knowledge of data network services, cross-functional architectural elements, and service consumption patterns.
- Understanding of mature, good practice, and contemporary infrastructure services and delivery methods (Software Defined Infrastructure).
- Relevant tertiary or industry qualifications.
- Knowledge and understanding of application lifecycles, project methodologies, and IT service management methodologies, frameworks, and processes.
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Network Services Delivery Specialist
2 weeks ago
Macquarie Park, Australia Transport For NSW Full timeAt Transport for NSW, we're committed to providing a safe, integrated, and efficient transport system. As a Network Services Delivery Specialist, you'll play a key part in ensuring network data suppliers deliver cost-efficient and reliable IT services that meet the needs and expectations of Transport.You'll provide oversight and operational governance of...
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Network Services Delivery Specialist
4 weeks ago
Macquarie Park, Australia Transport For NSW Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Delivery Support Specialist for Network Services. As a key member of our team, you will play a critical role in ensuring the delivery of high-quality network services to our customers.Key ResponsibilitiesProvide oversight and operational governance of network...
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Network Services Delivery Specialist
2 months ago
Macquarie Park, Australia Transport For NSW Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Delivery Support Specialist for Network Services. In this role, you will play a key part in ensuring network data suppliers deliver cost-efficient and reliable IT services that meet the needs and expectations of Transport.Key ResponsibilitiesProvide oversight and...
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Network Services Delivery Specialist
4 weeks ago
Macquarie Park, Australia Transport For NSW Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Delivery Support Specialist for Network Services. In this role, you will play a key part in ensuring network data suppliers deliver cost-efficient and reliable IT services that meet the needs and expectations of Transport.Key ResponsibilitiesProvide oversight and...
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Network Services Delivery Specialist
4 weeks ago
Macquarie Park, Australia Transport For NSW Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Delivery Support Specialist for Network Services. In this role, you will play a key part in ensuring network data suppliers deliver cost-efficient and reliable IT services that meet the needs and expectations of Transport.Key ResponsibilitiesProvide oversight and...
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Network Services Delivery Specialist
2 weeks ago
Macquarie Park, Australia Transport For NSW Full timeAt Transport for NSW, we're seeking a skilled professional to join our team as a Delivery Support Specialist, Network Services. In this role, you'll play a key part in ensuring network data suppliers deliver cost-efficient and reliable IT services that meet the needs and expectations of Transport.As a key member of our team, you'll provide monitoring and...
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Delivery Support Specialist
1 week ago
Macquarie Park, Australia Transport For NSW Full timeAbout the RoleThis challenging role is available for a skilled Delivery Support Specialist to join our team at Transport for NSW.As a key member of our team, you will be responsible for the oversight and operational governance of network service suppliers to ensure compliance with operational service delivery commitments.You will also play a critical role in...
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Delivery Support Specialist, Network Services
5 months ago
Macquarie Park, Australia Transport For NSW Full timeYou put people at the heart and take pride in the impact of your work. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations. In this role, you'll: Play a key part in ensuring network data...
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Technical Specialist
2 months ago
Macquarie Park, Australia Transport For NSW Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at Transport for NSW. As a key member of our network services team, you will play a critical role in ensuring the technical integrity of our network infrastructure services.Key ResponsibilitiesValidate technical aspects of supplier-provided designs and proposed setupsReview...
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Technical Specialist
2 months ago
Macquarie Park, Australia Transport For NSW Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at Transport for NSW. As a Technical Specialist, you will play a critical role in ensuring the technical integrity of our network infrastructure services.Key ResponsibilitiesEnsure the technical integrity of network infrastructure services provided by our suppliers.Review and...
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Technical Specialist
5 months ago
Macquarie Park, Australia Transport For NSW Full timeYou want to play a part in making NSW a better place to work, live and travel. If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers. In this role, you'll: Ensure the technical integrity of...
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Tech Specialist
5 months ago
Macquarie Park, Australia Transport For NSW Full timeOrganisation/Entity: Transport For NSW- Job Category: Information & Communication Technology- Job Location: Macquarie Park, NSW, AU, 2113- Job Ref No: 86529- Employment Type: Permanent Full-Time- Salary Range: $123470.0-$138284.0**About Us** Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe,...
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Technical Specialist
3 weeks ago
Macquarie Park, Australia Transport For NSW Full timeAbout the RoleTransport for NSW is seeking a highly skilled Technical Specialist to join our team. As a key member of our network services team, you will be responsible for ensuring the technical integrity of our network infrastructure services.Key responsibilities include:Validating technical aspects of supplier-provided designs and proposed setupsReviewing...
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Technical Specialist
1 month ago
Macquarie Park, Australia Transport For NSW Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at Transport for NSW. As a key member of our network services team, you will play a critical role in ensuring the technical integrity of our network infrastructure services.Key ResponsibilitiesEnsure the technical integrity of network infrastructure services provided by...
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Technical Specialist
3 weeks ago
Macquarie Park, Australia Transport For NSW Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at Transport for NSW. As a key member of our network services team, you will play a critical role in ensuring the technical integrity of our network infrastructure services.Key ResponsibilitiesEnsure the technical integrity of network infrastructure services provided by...
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Network Operations Specialist
5 months ago
Macquarie Park, Australia Konica Minolta Business Solutions Australia Full timeAbout the role We are seeking an enthusiastic and driven Network Operations Specialist to join our Managed Services Provider Level 2 Team! Reporting to the Customer Technical Support Manager and working closely with other service team members, this role is responsible for providing Networking and Level 2 Service Desk Support to All Konica Minolta offices...
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Service Delivery Lead
18 hours ago
Macquarie Park, Australia Blackwoods Full timeJob SummaryWe are seeking an experienced IT Service Delivery Lead to join our team at Blackwoods. As a key member of our IT department, you will be responsible for leading the delivery of IT Services across the business.Key ResponsibilitiesLead the delivery of Level 1 and Level 2 support services, adhering to SLAs and KPIs.Coach, mentor, and develop team...
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Delivery Transformation Specialist
2 weeks ago
Macquarie Park, Australia Singtel Full timeDelivery Transformation SpecialistAt Singtel, we are seeking a highly skilled Delivery Transformation Specialist to join our team in Macquarie Park, New South Wales, Australia. This is a unique opportunity to be part of a world-class organisation that is dedicated to delivering exceptional services to our customers.The Delivery Transformation Specialist will...
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Service Delivery Lead
4 days ago
Macquarie Park, Australia Blackwoods Full timeSee the direct impact of your technical expertise come to life - Opportunities for learning and development - Blackwoods - one of the leading B2B suppliers of industrial equipment In this role, you will play a crucial role in the delivery of IT Services across the business. Leading the Level 1 and Level 2 IT Support Teams, you will ensure efficient and...
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Macquarie Park, Australia Optus Full time**Director, Network Service Architecture and Strategy**: **Date**:7 Nov 2024 **Location**: Macquarie Park, Australia **Company**:Singtel Group At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all...