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Health Centre Manager
2 months ago
We are seeking a highly skilled and experienced Centre Manager to lead our Medical Assessment Centre on the Gold Coast. As a key member of our team, you will be responsible for ensuring the centre's financial, operational, and clinical quality and safety standards are met.
Key Responsibilities- Ensure the centre's financial viability through effective budgeting, expenditure management, and supplier relationships.
- Champion the customer experience by engaging with team members and customers, and implementing strategies to improve service delivery.
- Manage customer escalations and complaints in a professional and timely manner.
- Oversee the management of contracted third-party service providers to ensure they meet required standards.
- Forecast and plan to anticipate and meet current and future business needs.
- Monitor and manage compliance with legal and regulatory standards, internal operating procedures, and Bupa's risk and compliance policies.
- Proven leadership experience in a health service, medical centre, or practice.
- Strong customer experience focus and ability to drive business outcomes.
- Ability to set objectives and measures to drive business outcomes and meet targets.
- Quick thinking and ability to adapt to changing conditions.
Bupa is a leading healthcare provider with a commitment to delivering high-quality services. We offer a range of benefits to our employees, including performance incentives and recognition programs.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
