Lead Digital Experience Designer
1 week ago
About the Role
We are seeking a skilled UX Design Specialist to join our multi-disciplinary scrum team in Sydney, NSW. As a key member of our digital experience team, you will play a vital role in delivering exceptional user experiences for our customers.
Key Responsibilities
- Actively participate in sprint planning, stand-ups, reviews, and retrospectives to ensure seamless collaboration with the team.
- Create and maintain user personas and customer journey maps to drive design decisions.
- Design and develop visual and interactive designs, including prototypes, conceptual diagrams, site maps, interaction flows, storyboards, page/screen wireframes, information architecture, and more.
- Promote shared ways of working and contribute to shared artifacts and design libraries within our User Experience Community of Practice.
- Employ research and testing tools to gather consumer insights and inform or validate designs.
About You
To succeed in this role, you will require:
- Demonstrated experience with user-centered design methodologies, usability principles, and accessibility requirements.
- The ability to work autonomously in a squad environment while contributing to collaborative efforts.
- Strong analytical and problem-solving skills to tackle complex design challenges.
- A good working knowledge of design and web software, including Google Analytics, Mouseflow, Optimizely, Adobe XD, and Optimal Workshop.
- Effective communication skills to build and maintain relationships across diverse stakeholders.
What We Offer
At The Smith Family, we prioritize employee well-being and offer a range of benefits to support your career growth and personal life:
- Flexible work options to balance your work and personal responsibilities.
- Opportunities to purchase additional annual leave and maximize your take-home pay.
- Salary packaging and discounts at retailers across the country to help you save.
- Excellent career opportunities, development programs, and a dedicated learning platform to help you fulfill your potential.
- Inclusive leave options, including paid parental, cultural, and gender affirmation leave to support your family's needs.
- A comprehensive care and safety platform with unlimited Employee Assistance to promote your mental and physical health.
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