Case Manager

8 hours ago

Hobart, Tasmania, Australia Australian Red Cross Full time
About the Role

We are seeking a skilled Case Worker to join our Migration Support Programs team at Australian Red Cross. As a Case Worker, you will provide high-quality, specialist casework support to migrants in transition and those who have experienced modern slavery and/or forced marriage.

Key Responsibilities
  • Provide individualized support to clients to identify strengths and needs and assist in setting and attaining identified goals.
  • Collaborate with other agencies and organizations to source appropriate support for clients.
  • Contribute to co-design practice and adapt and innovate ways of working to improve Red Cross's response to the needs of migrants in transition.
Requirements
  • Demonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planning.
  • Proven ability to identify service gaps and manage complex cases within a context of competing priorities.
  • Demonstrated cultural competence and the ability to work with people from diverse backgrounds who have experienced grief, loss, torture, and trauma and who experience ongoing safety risks.
  • A sound understanding of the social political issues and needs impacting migrants in transition (including people seeking asylum, trafficked people and people who have been forced into marriage).
  • Application of knowledge, skills and experience in a variety of client practice approaches and frameworks.
  • Demonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders.
  • Actively participates in reflective practice, supervision and demonstrates reflective casework principles.
  • Sound analytical skills and demonstrated ability to assess, evaluate and solve problems generally found in policies and practices.
  • Ability to build strong customer and client relationships and delivers customer-centric solutions.
  • Well-developed interpersonal and written communication skills.
What We Offer
  • A valid Working with Children Check is a mandatory requirement for this role.
  • Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary.
  • Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
  • Work/Life Flexibility: You can access flexible working arrangements, paid 'Me' day just for you and a wide range of other paid leave options.
  • Career development: Access to ongoing learning, training, and development courses.

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