Customer Experience Ambassador

1 week ago

Darwin, Northern Territory, Australia beBeeService Full time $9,999 - $99,999

Welcome to our hotel team We are currently seeking a Guest Service Agent who is passionate about providing exceptional customer service. As a key member of our front desk team, you will be responsible for ensuring that every guest has an unforgettable experience with us.

Key Responsibilities:
  • Provide a warm and welcoming reception to guests upon arrival
  • Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels
  • Oversee the accurate processing of guest reservations, updates, and special requests
  • Act as a primary point of contact for guests throughout their stay

We are looking for someone with a demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. You should have exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. If you are proactive and positive, enjoy working in a fast-paced environment, and are committed to delivering exceptional service, we want to hear from you

Benefits:
  • Competitive remuneration package tailored to your experience and expertise
  • Comprehensive professional induction and ongoing training to fuel your career progression
  • Exclusive discounts on accommodation, food and beverage outlets worldwide
  • Savings and cashback at popular retailers in Australia and New Zealand
  • Discounts on entertainment and experiences
  • Discounted furniture purchases to enhance your personal space
  • NIB insurance discounts for added financial security

We value our people as the heart of our success and offer a dynamic work environment that celebrates innovation, collaboration, and personal growth. Join us and be part of a tight-knit team dedicated to delivering exceptional guest experiences

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