Customer Experience Liaison

7 days ago

Central Coast, Australia beBeeCustomer Full time $60,000 - $80,000
Job Title: Consumer Engagement Consultant

As a Consumer Engagement Consultant, you will be responsible for delivering exceptional customer experiences and building meaningful relationships across multiple channels.

You will act as the first point of contact for consumers, responding to inquiries and complaints via various methods. This includes phone, email, letter, and social media platforms.

To excel in this role, you must possess excellent verbal and written communication skills, as well as strong proficiency in Microsoft Office. A service-oriented mindset and team player attitude are also essential.

  • Deliver top-notch responses to consumer inquiries and complaints.
  • Engage with consumers on all available social media platforms.
  • Act as a brand liaison, leading regular meetings and preparing data reviews.

In return for your dedication and hard work, you can expect exciting opportunities for professional development, enticing benefits, and a constructive workplace culture that fosters continuous learning and personal growth.

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