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IT Service Delivery Expert

2 weeks ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $90,000

Technical Support Specialist Role

This position requires a technical professional to provide support and assistance for users of IT Systems across different hospitals.

Key Responsibilities:

  • Investigate and resolve technical problems with the client's IT team to enhance service delivery
  • Contribute to a comprehensive range of services that develop and improve the use of Information Management and Technology onsite

Requirements:

  • At least 5 years' experience in a similar role
  • Experience in supporting, troubleshooting, and resolving issues relating to desktop support functions (particularly Windows 10 and MS Products, O365)
  • Experience in installing, testing, and configuring workstations/laptops, software, phones, and peripheral equipment
  • Proven customer service communication skills to provide support to users

Benefits:

  • A supportive and collaborative environment

Location: Melbourne, AU

This is an exciting opportunity to join our team as a Technical Support Specialist. If you have the necessary skills and qualifications, we encourage you to apply for this challenging role.