Customer Service Representative
2 weeks ago
About Us
We're a community-focused bank that offers you every opportunity to grow and succeed. With a strong focus on customer service, we're looking for someone who shares our passion for making a difference in the lives of our customers.
As a Customer Service Officer, you will be the face of our branch, working closely with customers to understand their financial needs and provide them with tailored solutions. You'll be responsible for handling transactions, educating customers on our online platforms and tools, and recommending products and services to help them achieve their financial goals.
This is a full-time, 12-month contract position located at Community Bank Lang Lang. As a member of our team, you'll have the opportunity to work in a fast-paced and varied environment, helping customers meet their financial goals and making a real impact in your community.
To be successful in this role, you'll need extensive experience in a customer service environment, demonstrated competence in achieving consistent sales results, and an ability to confidently talk to customers face-to-face and over the telephone. You'll also need to be eager to understand and share with others what makes our bank different, and have experience in the banking and finance industry - although this is not essential.
At Bendigo Bank, we believe in supporting our employees to reach their full potential. That's why we offer on-the-job training and external development opportunities to help you take your learning to the next level. We also value diversity and inclusion, and actively encourage applications from those who bring diversity of thought to our business.
**Salary:** $60,000 - $80,000 per year
**About the Role:
- Provide exceptional customer service to our clients
- Handle transactions and educate customers on our online platforms and tools
- Recommend products and services to help customers achieve their financial goals
**What We Offer:**
- A supportive and inclusive work environment
- Ongoing training and development opportunities
- A competitive salary package
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