
Fitness Operations Manager
1 week ago
This is an exciting role that offers a broad range of responsibilities and the opportunity to make a real impact on our business.
As a key member of our team, you will be responsible for managing all aspects of our club, from sales and marketing to customer service and operations.
You will have the opportunity to work closely with our members, staff, and other stakeholders to drive membership sales, improve gym operations, and increase profitability and performance.
In addition, we offer career progression opportunities within our group and the broader network.
Your Key Responsibilities Will Include:
Lead by example and take ownership of the club's success
Achieve sales targets and KPIs
Develop and implement marketing and sales plans
Create a vibrant and positive club culture
Promote the club brand and image within the local community
Maintain and promote social media
Manage a team of Personal Trainers/Trainees
Maintain cleanliness/tidiness of the club
Ensure processes and guidelines are followed at all times
Proven sales experience and ability
Fitness industry experience
Strong customer service skills
Excellent communication and interpersonal skills
A passion for fitness, health, and wellness
Target-driven and understand the importance of achieving set targets
Ability to plan and follow a schedule when required
Ability to learn and follow new systems and processes
Well-presented and professional
Friendly personality and likeable disposition
Desire to create a fun and vibrant culture within the club
Flexibility to work evenings and weekends
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