
Fitness Business Leader
7 days ago
About this role
OverviewThis is an exciting opportunity to take on a leadership position and drive the success of our club. As a Club Manager, you will be responsible for overseeing the day-to-day operations of the business, including sales, marketing, and customer service.
You will have a broad range of responsibilities across all facets of the business, from managing a team of Personal Trainers/Trainees to maintaining cleanliness and tidiness of the club. Your goal will be to create a vibrant, fun and positive club culture that fosters engagement and loyalty among members.
Your Key ResponsibilitiesLead by example and take ownership of the club's success
Achieve key performance indicators (KPIs) and sales targets
Proactively seek out and generate new sales leads and referrals
Develop and implement effective marketing and sales plans
Manage a team of Personal Trainers/Trainees to deliver exceptional customer service and achieve business goals
Maintain high standards of cleanliness and tidiness throughout the club
Ensure processes and guidelines are followed at all times
Proven sales experience and ability to drive results
Fitness industry experience with a strong understanding of customer service principles
Excellent communication and interpersonal skills to build relationships with staff, members and external stakeholders
A passion for fitness, health and wellness with a focus on delivering exceptional member experiences
Target-driven with a proven track record of achieving set targets and objectives
Ability to plan and follow a schedule when required, with flexibility to work evenings and weekends as needed
Well-presented and professional with a friendly personality and likeable disposition
Ability to learn and follow new systems and processes, with a willingness to adapt and evolve in a fast-paced environment
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