Team Leader

1 day ago

Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full time

The Opportunity

EML is a leading Personal Injury Claims Management and Workers Compensation business, dedicated to helping people recover from injuries. As a Team Leader, you will play a crucial role in managing CTP Personal Injury Claims and leading a team of professionals to deliver exceptional customer experiences.

Your Responsibilities

  • Lead and support a team of employees to develop effective return to work, return to life, and recovery strategies.
  • Ensure team members achieve performance and KPI targets, utilizing feedback to identify areas for improvement.
  • Identify and evaluate individual and organizational development needs, delivering learning and development programs to enhance team performance.
  • Drive continuous improvement and innovation, maintaining awareness of industry developments and trends.
  • Manage team resources and priorities, ensuring strategies are in place to maximize performance outcomes and meet customer needs.

About You

  • Demonstrated experience in a similar leadership role, with a strong understanding of NSW CTP Case Management.
  • Qualification aligned to Business, Commerce, Personal Injury Management, or Allied Health is advantageous.
  • Minimum intermediate proficiency in Microsoft Office Suite.
  • Ability to satisfy a National Police Check.

What We Offer

EML is an equal opportunity employer, committed to maintaining a workplace where everyone feels valued and respected. We offer a range of benefits, including a vibrant team culture, flexibility, and access to professional development opportunities.

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