Airport Ground Handler

3 weeks ago


Melbourne Airport, Australia dnata Full time

Job Summary

dnata is seeking a highly motivated and detail-oriented individual to join our Mishandled Baggage team at Melbourne International Airport. As a key member of our team, you will be responsible for tracing and locating mishandled bags for international carrier clients, reporting damaged bags directly to the airline, and ensuring efficient, safe, and accurate adherence to clients' requirements during aircraft turnaround.

Key Responsibilities

  • Be the first point of contact for passengers at the carousel
  • Check the loading details of passengers
  • Monitor carousels for issues such as belt stoppages and passenger issues
  • Liaise with the below-wing team for missing baggage
  • Record rush bags received
  • Report issues to the Baggage Services Supervisors
  • Create and trace files for missed or damaged bags
  • Forward and deliver baggage to passengers

Requirements

  • Be available for shift-work across a 24/7 roster, including mornings, evenings, and weekends
  • Hold a full Victorian Driver's License (mandatory)
  • Be an Australian or New Zealand citizen or permanent resident
  • Be willing to complete a full pre-employment medical and drug and alcohol testing, along with a satisfactory security clearance

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance, pre-employment medical and drug and alcohol test, and full vaccination.



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