Strategic Digital Experience Leader

2 weeks ago


Brisbane, Queensland, Australia Squiz Full time

We are seeking a highly skilled and experienced Strategic Digital Experience Leader to join our Customer Consultancy team at Squiz. This role will play a critical part in helping customers achieve their business and digital objectives by leveraging modern software capabilities and best practices.

The ideal candidate will have prior experience in digital strategy, web agency, or consulting, with exceptional communication, relationship management, and commercial skillsets. You will be responsible for understanding and prioritising customer needs, designing and planning stakeholder engagement workshops, and transforming big ambitions into actionable roadmaps.

As a Strategic Digital Experience Leader, you will be inspiring customers with opportunities to deliver industry-leading web solutions and identifying resources, activities, and technologies required to implement solutions. You will also have the ability to steer cross-functional teams to achieve shared outcomes and work to deadlines to deliver high-quality work.

This is a fantastic opportunity for an experienced professional to make a real impact on our customers' businesses and help shape the future of digital experiences. We offer a competitive salary package, including a base salary of $120,000 per annum, depending on location and experience.

About the Role

  • Design and plan stakeholder engagement workshops to understand customer needs and pain points.
  • Transform big ambitions into clearly articulated and actionable roadmaps and presentations.
  • Identify opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities and other tools within the customer's wider ecosystem.
  • Steer cross-functional teams to achieve shared outcomes and deliver high-quality work.

Requirements

  • Prior experience in digital strategy, web agency, or consulting.
  • Exceptional communication, relationship management, and commercial skillsets.
  • Able to work to deadlines and deliver high-quality work.
  • Strong organisational skills and attention to detail.
  • Experience conducting research, surveys, or interviews, and gleaning insights from data.

Nice to Have

  • Experience working within or with government, higher education, telcos, financial services, and utilities industries.
  • Quantitative research and analysis experience.


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