Commissionaire - Guest Services Expert

2 weeks ago


Sydney, New South Wales, Australia Hyatt Full time

Hotel Operations Role

At Hyatt, we are committed to delivering exceptional guest experiences. As a Commissionaire, you will play a key role in ensuring the smooth operation of our hotel's porte cochère, supervising the flow of traffic and working collaboratively with the Bell Attendants to load and unload guest luggage.

Key Responsibilities

  • Manage the porte cochère, directing traffic and ensuring a safe and efficient flow
  • Maintain the cleanliness of the porte cochère and work environment
  • Assist in the loading and unloading of guest luggage
  • Arrange and call taxis for departing guests and visitors
  • Coordinate and demonstrate knowledge of guest arrivals and departures, including functions, group movements, and VIPs
  • Support the Bell & Concierge services
  • Hold strong knowledge of the hotel's outlets and facilities
  • Hold strong knowledge of the local area, including attractions, entertainment venues, and transportation

Requirements

  • Experience in an elevated service environment
  • Strong verbal communication skills
  • Excellent grooming and personal presentation
  • Unrestricted, valid Australian working rights
  • Availability to work a rotating roster


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