Application Support Experts Wanted

14 hours ago

Sydney, New South Wales, Australia beBeeApplication Full time $90,000 - $120,000
Job Overview">

This is an exciting opportunity for experienced Technical Support Engineers to join our growing Sydney team. We are looking for experts who can deliver expert application support across complex SaaS and cloud-based systems.

">Key Responsibilities">
  • Providing application-level technical support for a leading SaaS/cloud-based platform, ensuring reliability, performance, and user satisfaction
  • Troubleshooting and resolving complex customer issues - from UI rendering and workflow errors to API integration failures, authentication issues, and network performance concerns
  • Analysing detailed log files, identifying root causes, and applying fixes that prevent recurrence
  • Working with relational databases such as MySQL and PostgreSQL - writing queries, optimising performance, and diagnosing data-related issues
  • Supporting integrations across APIs (REST, SOAP), authentication systems (LDAP, SSO, OAuth/OIDC), email infrastructure (Exchange, Office 365, Postfix), and networked services
  • Collaborating closely with customers, engineering teams, and technical specialists to resolve escalations and deliver timely, high-quality solutions
  • Contributing to internal knowledge bases, technical documentation, and best practice guidelines to help drive operational excellence
  • Managing multiple support cases simultaneously, ensuring updates are communicated clearly to stakeholders
">Requirements">
  • Proven application support experience in a SaaS or cloud-based environment (essential)
  • UX role: advanced experience with modern front-end frameworks (AngularJS, AJAX, HTML, CSS, XML) and a track record of solving complex UI challenges
  • Solid SQL skills with experience in relational databases (MySQL or PostgreSQL preferred)
  • Knowledge of web application stacks and experience troubleshooting in Linux/Unix or Windows Server environments
  • Experience with API integrations, authentication protocols, and core networking concepts (TCP/IP, HTTP, firewalls, load balancers)
  • Analytical mindset, strong problem-solving ability, and a commitment to delivering exceptional customer service
  • Excellent written and verbal communication skills, able to explain complex issues to technical and non-technical audiences alike
  • Must be an Australian Citizen or Permanent Resident for eligibility
"]
About the Role">

We are seeking highly skilled and motivated Technical Support Engineers to join our dynamic team. If you have a passion for delivering exceptional customer service and are confident in your technical abilities, we want to hear from you

">Your Benefits">

As a member of our team, you will enjoy:

">
  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A collaborative and supportive work environment
"]

  • Expert Application Support Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeSupport Full time

    Application Support ExpertWe are seeking a skilled Application Support Expert to join our team. As an Application Support Expert, you will be responsible for ensuring the optimal performance and operation of our application portfolio.This role is responsible for providing first and second-level technical support to end-users, responding promptly and...

  • Enterprise Application Support Expert

    3 days ago

    Sydney, New South Wales, Australia beBeeApplication Full time $102,650 - $144,930

    Job Title: Technical Application SpecialistThe technical application specialist is responsible for the overall maintenance and support of enterprise applications. This role ensures the stability, performance, and usability of critical business systems through expert-level troubleshooting, stakeholder engagement, and proactive system management.Key...

  • Software Application Support Expert

    17 hours ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $120,000

    Job OpportunityWe are seeking a talented Technical Support Specialist to join our support team. The successful candidate will be responsible for providing global technical support covering all issues related to software applications.This is an excellent opportunity for a motivated and detail-oriented individual who wants to develop their skills in technical...

  • Expert Application Support Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000

    Technical Support Role">We seek an experienced Technical Support Engineer to provide expert application support across complex SaaS and cloud-based systems.Provide technical assistance for leading platforms, ensuring reliability, performance, and user satisfaction.Troubleshoot and resolve customer issues, from UI rendering errors to API integration failures,...

  • Help Desk Expert for SaaS Application Support

    2 days ago

    Sydney, New South Wales, Australia beBeeSupportExpert Full time $75,000 - $120,000

    About the RoleWe are seeking a highly skilled Help Desk Expert to join our team and provide top-notch support for our SaaS application users. As a key member of our support team, you will be responsible for resolving customer issues in a timely and professional manner.The ideal candidate will have excellent communication skills, a strong understanding of...

  • Product & Application Expert

    3 weeks ago

    Sydney, New South Wales, Australia Alfa Laval Full time

    Join to apply for the Product & Application Expert role at Alfa Laval. 4 hours ago Be among the first 25 applicants Join to apply for the Product & Application Expert role at Alfa Laval. About Us At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people,...

  • Product & Application Expert

    4 weeks ago

    Sydney, New South Wales, Australia Alfa Laval Corporate AB Full time

    About UsAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in a...

  • Product & Application Expert

    3 weeks ago

    Sydney, New South Wales, Australia Alfa Laval Corporate AB Full time

    About UsAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in a...

  • Expert Outsystems Developer Wanted

    4 days ago

    Sydney, New South Wales, Australia beBeeDevelopment Full time $100,000 - $150,000

    Expert Outsystems Developer WantedWe seek a seasoned expert in developing and deploying applications using the low-code OutSystems platform.Key Responsibilities:Develop and deploy complex web applications utilizing OutSystems platform expertise.Design and implement user interfaces, APIs, and integrations that drive business value.Collaborate with...

  • Mobile Application Expert

    7 hours ago

    Sydney, New South Wales, Australia beBeeMobileApplication Full time $100,000 - $140,000

    We are seeking a skilled Mobile Application Expert to join our team of professionals.Key Responsibilities:Design, develop and maintain high-performance mobile applications for iOS and Android platforms.Collaborate with designers, product managers and backend developers to deliver innovative mobile solutions.Requirements:Bachelor's degree in Computer Science...