Customer Support Specialist

1 week ago

Bairnsdale, Australia beBeeSupport Full time $60,000 - $80,000
Customer Support Representative

This role involves delivering exceptional customer service to clients via phone calls.

  • The successful candidate will be the first point of contact for our clients and connect them to our customer service delivery model.
  • Key duties include answering calls, assisting clients, achieving KPI targets, liaising with sites and team members, and documenting client information.

Key Requirements:

  • Previous experience in a contact centre environment or customer service role
  • Highly motivated, driven and able to work in a structured environment with clear guidelines and procedures

What We Offer:

  • Ongoing career development and national opportunities
  • Access to MedHealth Academy training and certification

Additional Benefits:

  • Chance to complete a Certificate IV in Employment Services (conditions apply)

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