Community Support Specialist

7 days ago

Bairnsdale, Australia beBeeVolunteer Full time $20,000 - $30,000

Transform Lives with Us

We are seeking volunteers to join our team and make a real difference in the lives of others.

About the Role

This volunteer opportunity is designed for individuals who are passionate about making a positive impact in their community. As a Volunteer Retail Assistant, you will play a vital role in supporting our store operations, working alongside a dedicated team of managers, support staff, and fellow volunteers.

Key Responsibilities

  • Greet Customers: Welcome each customer with a warm and friendly attitude, creating a positive shopping experience.

  • Assist with Inquiries: Provide clear and helpful information to customers, answering any questions and guiding them as needed.

  • Support Donor Care Program: Assist in receiving donated goods, ensuring proper handling and communication with donors as part of our Donor Care program.

  • Process Donated Goods: Assess the condition, functionality, and suitability of donated items according to our production guidelines, following agreed-upon pricing standards.

  • Stock and Display: Place priced items on the sales floor in their allocated areas, ensuring a neat and organized presentation for customers.

  • Maintain Cleanliness: Regularly clean items, the sales floor, and staff areas to ensure a pleasant and tidy environment.

  • Waste Management: Follow waste management guidelines, ensuring that all waste is handled appropriately.

  • Ensure Safety: Maintain a safe environment for customers, visitors, and staff by consistently adhering to safe work practices and guidelines.

Requirements

  • Friendly and Approachable: Enjoy working as part of a team, willing to make new connections, have fun, and build lasting friendships with both customers and colleagues.

  • Positive Attitude: Bring a positive, can-do attitude to the role, even in challenging situations, to maintain a motivating environment for yourself and others.

  • Follow Instructions and Seek Help When Needed: Be open to guidance, willing to follow instructions, and comfortable asking for help when needed to ensure tasks are completed correctly.

  • Integrity and Honesty: Demonstrate strong moral principles, be honest in all actions, and approach your role with a sense of responsibility.

  • Alignment with Values: Willingness to work in line with our mission and values, while adhering to official policies and procedures to maintain a respectful and ethical environment.

Benefits

  • Gain Valuable Skills: Develop valuable skills and experience in retail, customer service, and teamwork.

  • Make New Connections: Build lasting friendships with colleagues and customers, expanding your professional and social network.

  • Contribute to Your Community: Make a real difference in your community, supporting those in need and contributing to social causes.

Other Information

Please note that this volunteer role is not a paid position.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.

All child related roles will require the successful completion of a Working with Children Check.

Certain volunteer roles may require a Nationally Coordinated Criminal History Check.

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