Front Desk Hospitality Specialist

2 weeks ago

Devonport, Tasmania, Australia beBeeCustomerService Part time $45,000 - $63,000
Guest Service Agent Role

We are seeking a skilled Guest Service Agent to join our Front Office team. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. They will also be highly organized, able to multitask, and possess a strong attention to detail.

This is an exciting opportunity to join a dynamic and growing organization and contribute to the success of our team. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

Key Responsibilities:
  • Deliver exceptional customer service to guests, responding to requests promptly and efficiently.
  • Assist guests with all aspects of their stay, including check-in, check-out, luggage assistance, and resolving any issues that may arise.
  • Work closely with other departments to ensure a seamless guest experience.
  • Maintain accurate records and provide detailed reports as required.
Requirements:
  • Excellent communication skills, both written and verbal.
  • Highly organized and able to multitask.
  • Strong attention to detail and ability to maintain accuracy.
  • Ability to work effectively in a fast-paced environment.
Benefits:
  • Opportunity to join a dynamic and growing organization.
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.

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