Service Director

1 week ago


Bayside, New York, Australia Yooralla Full time
About the Role

We are seeking a highly skilled Service Manager to lead our Neurological Support Services team.

As a key member of our management team, you will play a pivotal role in enhancing the quality of life for individuals with disabilities and their families.

Your key responsibilities will include:

  • Leadership: Lead a dedicated team of disability support workers, providing high-intensity support to clients.
  • Performance Management: Ensure the overall performance of the service aligns with annual work plans and meets established targets.
  • Person-Directed Support: Promote person-directed support and community participation that exceeds minimum disability standards, all within available resources.
  • Operational Excellence: Manage the day-to-day operations of supported accommodation services, surpassing identified Key Performance Indicators (KPIs).
  • Support Excellence: Provide high-quality support to customers and their families, offering management support to care staff.

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