Team Leader
7 days ago
About the Role
As a Team Leader at Scene to Believe, you will play a vital role in creating unforgettable memories for families during the holiday season. Your mission is to ensure that every child's belief in the magic of Santa remains unshaken and that the festive season is a time of awe and delight for all.
Key Responsibilities
- Work closely with Santa to capture magical moments and ensure customers have a memorable experience from arrival to departure.
- Deliver exceptional customer service, creating an atmosphere of delight and ensuring families return year after year.
- Collaborate with the team to provide creative solutions and ensure smooth operations.
- Assist in developing and implementing strategies to enhance the overall customer experience.
- Contribute to a positive and supportive work environment, fostering a culture of teamwork and excellence.
Requirements
- Excellent communication and interpersonal skills, with the ability to work with diverse backgrounds and ages.
- Strong attention to detail and ability to think creatively.
- Ability to work effectively in a fast-paced environment, with flexibility to adapt to changing circumstances.
- Availability to work rostered hours from late October through December.
- Current Working with Children Check and/or Police Check (or willingness to obtain).
What We Offer
- Flexible hours and comprehensive training to develop your customer service and photography skills.
- Opportunity to work with children and animals in our popular Paws with Claus pet photography sessions.
- Support for Working Holiday Visa holders.
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