Senior Claims Coordinator

6 days ago

Adelaide, South Australia beBeeClaimsManager Full time $79,500 - $94,500

Are you looking for a challenging and dynamic role where you can make a real difference in people's lives? Look no further As a Claims Manager, you will be responsible for managing claims end-to-end, providing clear and timely updates to customers.

Key Responsibilities:
  • Claims Management: Own a portfolio of claims, providing clear, timely updates and outcomes.
  • Customer Service: Be the calm voice and trusted advisor for customers during often stressful times.
  • Liaison and Collaboration: Work closely with assessors, trades, internal departments, and external partners to get the best outcomes.
  • Continuous Improvement: Bring ideas and feedback to the table - we value fresh thinking.
Requirements:
  • Empathy & Compassion: You genuinely care about helping others and easing their concerns.
  • Strong Communication Skills: You're confident, clear and professional - even under pressure.
  • Integrity & Accountability: You do the right thing, even when no one's watching.
  • Digital Confidence: Comfortable navigating systems, tools, and digital workflows.
  • Time Management: You can balance competing priorities while staying on top of your caseload.
  • Resilience & Flexibility: You adapt to change and bounce back quickly from challenges.

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