Front Desk Operations Lead

5 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $90,000 - $100,000

Assistant Front Office Manager Job

", "

We are seeking a highly skilled and experienced professional to oversee the day-to-day operations of our front office, ensuring seamless service delivery and an unparalleled guest experience.

", "

A few key responsibilities of this role include:

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  • Ensuring that the highest standards of guest service are achieved and maintained upon check-in and during guests' stay
  • Managing loyalty programs and affiliated initiatives
  • Ensuring all guest comment cards are distributed to relevant departments and responding to guests when required
  • Assisting with human resources planning requirements, including recruitment, rostering, training, and development of the team
", "

The ideal candidate will possess a strong understanding of luxury hospitality and have a keen attention to detail. They will be able to work in a fast-paced, dynamic environment with a customer-centric approach.

", "

What We Offer

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Competitive compensation package

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Complimentary meal on site every day, including hot meals, sandwich bar, and more

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Uniform laundered and ready for you daily on property

", "

Paid time off for team members who meet the definition of shift worker

", "

Discounted parking and other transport options

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Up to 30% discounts across award-winning restaurants and accommodation

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Lifestyle discounts, including gym memberships, retail discounts, and dry-cleaning services

", "

About Us

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We are committed to creating a diverse, equitable, and inclusive workplace where we know will contribute to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.

", "

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.

"]},

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