Concierge

4 weeks ago

Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

About the Role:

We are seeking a highly skilled and customer-focused Concierge to join our team at Allianz Australia Services Pty Ltd. As a key member of our Property Division, you will be responsible for providing exceptional service to our clients, customers, and employees.

Key Responsibilities:

  • Act as the first point of contact for clients, customers, and employees, providing a seamless experience and ensuring that phone and guest inquiries, visitors, deliveries, and catering to meeting rooms are managed in accordance with security procedures and customer service expectations.
  • Manage and facilitate all meeting room requests and bookings, including setup and reset for corporate events, while maintaining knowledge of audio-visual equipment to assist users with their requirements.
  • Maintain up-to-date internal and external contact lists, ensuring provider agreements and organisational structure and employee changes are current and correct.
  • Provide ad hoc facilities management support by closing maintenance tickets, reporting building issues, ordering office supplies, managing access passes and locker storage per security policies, and ensuring timely receipt and dispatch of parcels according to AAL procedures.

About You:

  • Previous experience in hospitality front-of-house, guest services, or a similar role.
  • Excellent written and verbal communications skills, with the ability to communicate effectively and work collaboratively with diverse stakeholders.
  • A well-presented professional with strong customer service skills, a professional telephone manner, and the ability to work independently, demonstrating a proactive work ethic focused on timely and high-quality task completion through effective organization and time management.
  • Pays high attention to detail by completing tasks with thoroughness and accuracy, with an ability to quickly identify errors or inconsistencies within information.
  • Demonstrated proficiency in Microsoft Office suite and AV systems, with aptitude to learn other software applications as required.

What's on Offer:

  • Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
  • Insurance products, deals, and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
  • Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme.
  • The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz:

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and Support:

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let's care for tomorrow. www.allianz.com.au/careers

  • Adelaide Oval Concierge

    5 days ago

    Adelaide, South Australia Adelaide Oval Full time

    Customer Service Role at Adelaide OvalThe SMA Concierge is a crucial role at Adelaide Oval, serving as the first point of contact for clients, guests, and visitors.This position requires exceptional organizational skills, a professional demeanor, and a warm personality to deliver outstanding customer service.Key Responsibilities:Manage the switchboard with...

  • Chief Concierge

    2 weeks ago

    Adelaide, South Australia Marriott Full time

    Luxury Service Manager Job SummaryAs a Luxury Service Manager at Marriott, you will be responsible for delivering exceptional guest experiences in accordance with our high standards. Your primary focus will be on supporting the Concierge team in providing personalized services to our valued guests.Key ResponsibilitiesCoordinate day-to-day operations to...

  • Chief Concierge

    4 weeks ago

    Adelaide, South Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Concierge to join our team at Marriott Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and providing personalized services to our valued customers.Key ResponsibilitiesProvide tailored services to meet the unique needs of...

  • Porter/Concierge

    4 weeks ago

    Adelaide, South Australia PULLMAN Full time

    Job Title: Porter / ConciergePullman Adelaide is seeking a skilled Porter / Concierge to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Provide prompt, efficient, and courteous service to guests, responding to their requests and needs.Participate in...

  • Porter/Concierge

    3 weeks ago

    Adelaide, South Australia PULLMAN Full time

    Job Title: Porter/Concierge Job Summary: We are seeking a highly skilled and customer-focused Porter/Concierge to join our team at PULLMAN. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities: * Provide exceptional...

  • Concierge

    2 weeks ago

    Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Customer Service Role | Property Division | Adelaide, SAWe're seeking a skilled Concierge to join our team at Allianz Australia Services Pty Ltd. As a key member of our Property Division, you'll be responsible for providing exceptional customer service and ensuring a seamless experience for clients, customers, and employees.Key Responsibilities:Act as the...

  • Concierge | Adelaide

    3 weeks ago

    Adelaide, South Australia Brook Recruitment Full time

    About the CompanyBrook Recruitment is a leading property development business with over 50 years of experience. We pride ourselves on our core values of trust, transparency, loyalty, teamwork, and integrity.BenefitsWork in a glamorous office located in the heart of the CBDBe part of a well-established industry leaderJoin a team with a strong sense of...

  • Adelaide Oval Concierge

    7 days ago

    Adelaide, South Australia Adelaide Oval Full time

    Key Responsibilities:Manage a busy switchboard with excellent phone manner.Assist with patron enquiries and resolve customer feedback.Coordinate daily reservations across Adelaide Oval departments.Daily check-in of Adelaide Oval Tours and Ambassador Group support.Distribute incoming mail and account for outgoing mail.Announce visitor arrivals to internal...

  • Seasonal Concierge Team Member

    3 weeks ago

    Adelaide, South Australia Scentre Group Full time

    Festive Season Concierge Team MemberWe are seeking enthusiastic and customer-focused individuals to join our Concierge Team as Festive Season Concierge Team Members at Westfield Tea Tree Plaza.About the RoleAs a Concierge Team Member, you will be the face of Westfield, providing exceptional customer service and creating memorable experiences for our guests....

  • Seasonal Concierge Team Member

    4 weeks ago

    Adelaide, South Australia Scentre Group Full time

    Festive Season Concierge Team MemberWe are seeking enthusiastic and customer-focused individuals to join our Concierge Team as Festive Season Concierge Team Members. As a key member of our team, you will play a vital role in enhancing the shopping experience for our customers and retailers.Key Responsibilities:Deliver exceptional customer service and support...

  • Concierge

    1 month ago

    Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    About the Role:We are seeking a highly skilled and customer-focused Concierge to join our team at Allianz Australia Services Pty Ltd. As a key member of our Property Division, you will be responsible for providing exceptional service to our clients, customers, and employees.Key Responsibilities:Act as the first point of contact for clients, customers, and...

  • Concierge Supervisor

    3 weeks ago

    Adelaide, South Australia Marriott International Full time

    Unlock your potential as a Concierge Supervisor at Marriott International, where innovation meets hospitality. As a key member of our team, you'll be responsible for delivering exceptional guest experiences, leading your bell team, and driving operational excellence.Key Responsibilities:Be the face of the hotel, engaging and inspiring guests through every...

  • Seasonal Concierge Team Member

    4 weeks ago

    Adelaide, South Australia Scentre Group Full time

    About the RoleWe are seeking a Seasonal Concierge Team Member to join our team at Westfield Tea Tree Plaza. As a Concierge Team Member, you will be responsible for delivering exceptional customer service and creating memorable experiences for our customers.Key ResponsibilitiesProvide exceptional customer service and support to customers and retailers.Promote...

  • Seasonal Concierge Team Member

    4 weeks ago

    Adelaide, South Australia Scentre Group Full time

    About the RoleWe are seeking a Seasonal Concierge Team Member to join our team at Westfield Tea Tree Plaza. As a Concierge Team Member, you will be responsible for delivering exceptional customer service and creating memorable experiences for our customers.Key ResponsibilitiesProvide exceptional customer service and support to customers and retailers.Promote...

  • Seasonal Concierge Team Member

    1 month ago

    Adelaide, South Australia Scentre Group Full time

    Your OpportunityWe're seeking exceptional individuals to join our Concierge Team at Westfield Tea Tree Plaza. As a Seasonal Concierge Team Member, you'll play a vital role in delivering 5-star customer experiences during the festive season.Our Concierge Team is responsible for providing exceptional service to customers and retailers, promoting and selling...

  • Seasonal Concierge Team Member

    1 month ago

    Adelaide, South Australia Scentre Group Full time

    Your OpportunityWe're seeking exceptional individuals to join our Concierge Team at Westfield Tea Tree Plaza. As a Concierge Team Member, you'll play a vital role in delivering 5-star customer experiences during the festive season.Our Concierge Team is responsible for providing exceptional service to customers and retailers, promoting and selling Westfield...

  • Seasonal Concierge Team Member

    4 weeks ago

    Adelaide, South Australia Scentre Group Full time

    Be Part of the MagicAt Scentre Group, we're creating extraordinary places and experiences that connect and enrich communities. As a Seasonal Concierge Team Member, you'll be part of our team that adds magic to the shopping experience, providing exceptional customer service and making our customers' experiences truly magical.Your RoleYou'll be responsible for...

  • Chief Concierge

    3 weeks ago

    Adelaide, South Australia Marriott Full time

    Job SummaryWe are seeking a skilled Chief Concierge to join our team at Marriott Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and enjoyable.Key ResponsibilitiesProvide personalized service to guests, anticipating their needs and...

  • Hotel Concierge

    4 weeks ago

    Adelaide, South Australia PULLMAN Full time

    Job DescriptionThe role of a Hotel Concierge is to provide exceptional customer service from the heart by responding to requests promptly, efficiently and courteously.Participate in training and development programs to enhance skills and capabilities.Promote Accor Loyalty programs and recognize Loyalty members as Royalty.Promote and up-sell hotel facilities...

  • Concierge Team Lead

    4 weeks ago

    Adelaide, South Australia Marriott International Full time

    Unlock your potential as a Concierge Supervisor at Marriott International, where innovation meets hospitality. As a key member of our team, you'll be the face of the hotel, delivering exceptional guest experiences and leading your bell team to success.Key Responsibilities:Engage and inspire guests through personalized interactions, from arrival to...