Excellence in Quality Assurance Lead
2 weeks ago
This pivotal role plays a critical part in ensuring the quality assurance of examiner marking and delivery standards for Speaking tests across various programs.
- Lead the recruitment, training, and performance management of Examiner Trainer Networks to guarantee high-quality marking.
The ideal candidate will possess exceptional leadership skills, expert knowledge of quality assurance processes, and the ability to motivate and guide teams towards excellence.
Key Responsibilities:- Implementing global policies and strategies to maintain high standards and meet global demand, driving continuous improvement through data analysis and system optimization.
- Conducting IELTS Online Speaking Examiner Trainer training events and webinars to ensure consistent, best-in-class marking practices.
- Managing examiner trainer performance via Partner-agreed monitoring processes, providing actionable feedback for growth and development.
- Analyzing data to report on systems, trainer standards, and marking quality, identifying opportunities for process enhancements.
- Collaborate with passionate professionals committed to excellence, driving innovation and continuous learning.
- Enjoy a culture that values diversity, inclusion, innovation, and continuous improvement.
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