Solutions Engineer, Sydney
2 months ago
About Notion:
We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. At Notion, we want to change this with focus, design, and craft.
We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do.
About The Role:
The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals.
Key Responsibilities:
- Partner with members of the sales org on customer engagements with prospective and existing customers
- Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner
- Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion
- Develop custom Notion workspaces showcasing a deep understanding of Notion's ability to support customer workflows and integrated applications
- Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs
- Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral
- Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications
- Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners
What You'll Achieve:
- Drive technical onboarding + implementation for a product people love that solves real problems
- Help build the foundations of Solutions Engineering at Notion
- Serve as the customer's technical advisor
- Join a fantastic team at a magical time
- Meaningfully shape our future product
- Elevate your skills as we tackle our most impactful challenges
Requirements:
- 4+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect
- Ability to understand and explain how APIs can be used to support advanced customer workflows
- Experience working with third-party integrations for IAM/SSO, DLP or SIEM platforms
- Strong project management experience and have managed complex projects to completion
- Growth mindset and thrive in the building stage of a nascent team
- Highly adaptable, easily acclimating to a rapidly changing business and industry
Nice to Haves:
- Been a first or early hire at a fast-growing startup before
- Experience using Notion
- Coding experience that would enable to write basic scripts using the Notion API
- Experience using with and designing relational databases
- Team leading experience working with cross-functional team
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
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