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Customer Service Lead
2 weeks ago
We are seeking an experienced professional to fill the role of Customer Support Manager.
- The successful applicant will be responsible for managing customer enquiries, conducting site tours, and implementing sales programs to drive business growth.
- Key performance indicators will include monitoring service standards, customer feedback, and overall satisfaction levels.
- In addition to these key responsibilities, the incumbent will also perform reception and other administration duties as required.
This is an exciting opportunity to join a dynamic team and contribute to our mission of delivering exceptional care and services to our clients.
Requirements- A strong background in customer service, sales, or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Proven experience in managing multiple priorities, meeting deadlines, and achieving targets.
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
We are committed to attracting and retaining top talent, and offer a range of benefits to support the well-being and success of our employees.
