Customer Service Ambassador

1 day ago

City Of Joondalup, Australia beBeeConsultant Part time $40,000 - $60,000

Transform your career with a dynamic role in customer service.

About the Job

We are seeking an exceptional individual to join our team as a Foreign Exchange Consultant.

This is a unique opportunity to utilize your skills and experience to deliver outstanding customer experiences.

As a Foreign Exchange Consultant, you will be responsible for providing expert advice and guidance to customers on foreign exchange matters.

You will work closely with colleagues to ensure seamless delivery of services and exceed customer expectations.

The ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to build rapport with customers and colleagues alike.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
  • Foreign Exchange Expertise: Develop and maintain expertise in foreign exchange products and services, staying up-to-date with market trends and developments.
  • Teamwork: Collaborate with colleagues to achieve business objectives, share knowledge and best practices, and support each other in delivering high-quality results.
  • Problem Solving: Identify and resolve customer complaints and issues in a timely and effective manner, escalating complex issues to senior management if necessary.
  • Time Management: Manage multiple tasks and priorities simultaneously, meeting deadlines and delivering results under pressure.

Award-winning employer committed to diversity and inclusion.

We are an equal opportunities employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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