Team Performance Coach
2 days ago
Join us as a Member Services Team Leader at Avant Mutual Group and take on a challenging leadership role that drives business growth and revenue.
About the RoleThis permanent, full-time position is based in our Sydney office and involves leading a team of customer service professionals to deliver exceptional service to our members.
Main Responsibilities:- Lead a team to achieve high-quality service standards, while driving business growth and revenue.
- Develop and implement strategic plans to improve service levels, efficiency, and productivity.
- Collaborate with cross-functional teams to drive business objectives and ensure regulatory compliance.
- Identify and implement process improvements to enhance member experiences.
- Coach and develop team members to achieve individual and team performance targets.
The successful candidate will be a natural leader who can motivate and inspire their team to deliver outstanding results.
To Be Successful You Will Have:- A minimum of 3 years' experience in a people leadership role in a highly regulated environment (Private Health Insurance preferred).
- Proven ability to manage and develop high-performing teams.
- Strong communication and interpersonal skills, with the ability to influence and negotiate at all levels.
- Familiarity with forecasting and resource planning processes.
- A bachelor's degree in a relevant field or equivalent experience.
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Team Performance Coach
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Team Performance Coach
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Corporate Coach
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Sydney, New South Wales, Australia Europcar Mobility Group Full timeBenefitsAttractive base salary + super + company vehicle + bonus.A career in a globally recognised company that values its employees.Management support to coach and mentor you along the way, only setting you up for success.Great culture, working with an energetic and high performing team.
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Entrepreneurship Coach and Mentor
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