Director of Residential Operations

3 weeks ago

Brisbane, Queensland, Australia UniLodge Full time

At UniLodge South Bank, we are seeking a highly skilled and experienced Director of Residential Operations to lead our team in providing exceptional student accommodation experiences.

Company Overview

UniLodge is a leading provider of student accommodation in Australia, committed to building inclusive communities for inspired living. Our team is dedicated to delivering outstanding experiences for our student residents and visitors.

Estimated Salary: $120,000 - $150,000 per annum

Job Description

The Director of Residential Operations will be responsible for ensuring student wellbeing is prioritised at all times, managing the property as per the management agreement and associated Key Performance Indicators (KPIs), and establishing and maintaining constructive and productive working relationships with stakeholders.

Responsibilities:

  • Ensure student wellbeing is prioritised at all times
  • Be thoroughly familiar with our Operating Agreements and manage the property as per the management agreement and all associated Key Performance Indicators (KPIs)
  • Establish and maintain constructive and productive working relationships with the client, head office, operations team, student residents and other relevant stakeholders
  • Manage and optimise the financial return, and the overall financial performance of the property as outlined in the Financial Model/Budget
  • Maintain the property to the highest level of cleanliness and presentation as would be expected of a professional property management company
  • Pro-actively maintain the building's fit-out and the standard of its equipment
  • Provide overall leadership, guidance, and direction to develop a team of high performing staff
  • In the absence of the Regional General Manager act as their delegate

Required Skills and Qualifications

The ideal candidate will have a current Real Estate Certificate of Registration through the Office of Fair-Trading QLD, experience in the Purpose-Built Student Accommodation (PBSA) sector, and strong knowledge of the Residential Tenancy Act. Additionally, they will have demonstrated experience in leading and managing a team, effective verbal and written communication skills, and be available to commit to a Monday to Friday roster, 38 hours per week.

Benefits

At UniLodge, we offer a range of benefits to our employees, including ongoing training and career growth opportunities, annual Manager's Conference, performance recognition programs, and tools and resources to support mental health and wellbeing.

How to Apply

If you are a skilled and results-driven professional with a proven track record in operational management, we would love to hear from you. Please click 'Apply' and follow the prompts to submit your application.

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