Customer Service Representative

3 days ago

Melbourne, Victoria, Australia beBeeHearing Full time $82,230 - $111,040
About the Role

This is a client-facing position that plays an important role in our business, providing exceptional service to predominantly older clientele. You will be responsible for managing their experience for optimal outcomes and helping them manage their hearing health.

  • Manage client experiences for optimal outcomes
  • Schedule and confirm appointments with clients
  • Provide administrative support to clinicians (audiologists/audiometrists)
  • Efficiently manage day-to-day operations of clinics
  • Learn and competently use a range of software and applications
Key Responsibilities

You will work closely with our highly-trained hearing care specialists to help thousands of people every day overcome hearing loss and improve their quality of life. Your role will involve welcoming clients, scheduling appointments, and providing administrative support to our clinicians.

  • Welcome clients and manage their experience
  • Schedule appointments and provide confirmation
  • Support clinicians with administrative tasks
Benefits of Working with Us

We offer a permanent part-time position with flexible hours, working Mondays, Thursdays, and Fridays from 9:00 am to 5:00 pm. Full training and ongoing support are provided to ensure your success in this role.

  • Flexible working hours
  • Permanent part-time position
  • Ongoing training and support
Our Commitment to Equality

We guarantee equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability, or any other legally protected status.

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