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Product Data Specialist
2 weeks ago
Job Opportunity: Product Management Analyst
We're seeking a detail-oriented professional to join our team as a Product Management Analyst. In this role, you will play a critical part in enhancing our product offerings, streamlining processes, and improving customer experiences through data-driven insights and innovative thinking.
The ideal candidate will have strong organisational, planning, prioritisation, and time management skills, with the ability to work collaboratively with stakeholders to quickly learn and grasp complex concepts, understand and define problems, and help design solutions.
Main Responsibilities:
- Analyse market trends, competitors, and customer feedback to identify key findings and areas for improvement.
- Perform regular quality checks across various products to ensure they meet high standards.
- Review customer feedback and Voice of Customer data to identify opportunities for enhancement and support proposition refinement.
- Support the rollout of product, process, regulatory, and policy changes in coordination with relevant stakeholders.
- Develop and coordinate internal communications and training materials to enhance product knowledge and capability.
- Triage product-related enquiries, responding to and resolving straightforward queries as needed.
To be successful in this role, you will need experience using data and statistics to resolve problems, a keen eye for detail, and strong written and verbal communication skills for stakeholder reports and forums.
