
Front Office Ambassador
4 days ago
Job Description:
\\
Our ideal candidate is a dynamic and customer-focused individual who can thrive in a fast-paced environment. We are seeking a Front Office Ambassador to join our team.
\A Day in the Life:
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- Provide exceptional customer service by responding to guest requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.\
- Participate in training and development programs to enhance skills and capabilities.\
- Promote and up-sell hotel facilities through strong product knowledge.\
- Maintain a high level of professionalism and ensure procedures are followed in relation to guest confidentiality and room key issuing.\
- Maintain procedures in relation to credit and cash transactions and accounting documentation.\
- Attend to guest requests efficiently and effectively, striving for Total Customer Satisfaction.\
Requirements:
\- \
- Unlimited work rights in Australia.\
- Availability to work varied shifts from early mornings to late evenings and overnights, including weekends and public holidays as per business demands.\
- Passion for the Hospitality Industry and commitment to delivering high levels of customer service.\
What We Offer:
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- Career development opportunities.\
- A fun and rewarding work environment.\
- Hotel discounts worldwide.\
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