Retail Operations Manager
3 weeks ago
Company Overview
Tiffany & Co. is a renowned luxury brand with a rich history dating back to 1837. Our commitment to quality and excellence has earned us a global reputation as one of the world's most recognizable luxury brands, with over 300 stores worldwide.
About the Role
We are seeking an experienced Retail Operations Manager to join our team at our Pitt Street, Flagship store. As a key member of store management, you will lead, develop, and support your team in providing exceptional customer experiences while ensuring seamless store operations.
Responsibilities
- Lead security operations, ensuring a safe and secure environment for customers and staff
- Manage store facilities, including maintenance, repairs, and upkeep
- Ensure compliance with Work Health Safety practices, maintaining a healthy and safe working environment
- Oversee shipping, replenishment of merchandise, and stock levels, optimizing inventory management
- Develop and implement strategies to drive operational efficiency, profitability, and customer satisfaction
Requirements
- Minimum three years of experience in retail operations or management, preferably in the luxury retail industry
- Proven track record of leading high-performing teams, driving sales growth, and improving operational efficiency
- Strong analytical skills, with the ability to interpret data and make informed business decisions
- Excellent communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders
Benefits
- Competitive salary: $120,000 - $150,000 per annum, depending on experience
- Bonus structure tied to individual and team performance
- Employee discounts on Tiffany & Co. products and services
- Ongoing training and development opportunities, tailored to your career goals
About Tiffany & Co.
We offer a dynamic, supportive work environment that fosters growth, innovation, and teamwork. As a member of our team, you will have access to ongoing training, mentoring, and development opportunities, enabling you to reach your full potential.
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