Retail Customer Experience Ambassador

2 weeks ago

Townsville, Queensland, Australia beBeeCustomer Full time $40,000 - $80,000

Job Overview:

We seek ambitious professionals who share our passion for delivering exceptional customer experiences.

This role involves collaborating with a team to provide knowledgeable service and seamless execution of operational processes, ensuring the highest standards of customer satisfaction.

Key Responsibilities:

  • Deliver outstanding customer service through great communication skills, excellent product knowledge, and efficient transaction processing.
  • Stay up-to-date with the latest products and services to provide expert advice to customers.
  • Contribute to smooth store operations by implementing effective stock management and loss prevention strategies.
  • Maintain high visual merchandising standards and present the store in line with brand expectations, enhancing the shopping experience.
  • Embody Country Road Group values, working collaboratively to achieve results.

Required Attributes:

  • A genuine passion for fashion combined with exceptional customer service skills.
  • Proactive problem-solving skills to address customer queries efficiently.
  • Natural enthusiasm and optimism to create a positive shopping environment.
  • Flexibility to work weekends and late trading hours as needed, demonstrating adaptability.
  • A strong 'can-do' attitude, aligning with Country Road Group's culture and customer-obsessed approach.

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